Principles of Operational Planning and Change Management

The module "Principles of Operational Planning and Change Management" covers the models, approaches, and theories that inform high-level planning and change management in organisations. Students will learn about operational management approaches and models, business development tools, total quality management theories, organisational business planning techniques, contingency planning, and change management models. The course also covers the factors involved in implementing change within an organisation. Through this module, students will understand the principles of operational planning and change management critical for successful businesses.

1 – The use of operational management approaches and models

Learn about the various operational management approaches and models used in businesses today, including Lean Management, Six Sigma, and Total Quality Management. Understand the key concepts and principles behind each approach and how they can be applied to improve efficiency and productivity in an organisation.

2 – The purpose and importance of business development tools

Learn about the essential business development tools and techniques including SWOT analysis, PESTLE analysis, Porter's Five Forces, market research, and strategic planning. Discover how these tools can help identify new opportunities, evaluate potential risks, and develop effective growth strategies for your business.

4 – The use of operational business planning techniques

Learn about the importance and benefits of operational business planning techniques, including identifying and prioritising tasks, allocating resources, tracking progress, and improving efficiency. Understand the role of contingency planning in minimising disruptions and increasing resilience. Discover the value of benchmarking in identifying areas for improvement and learning from industry best practices. Enhance your business operations with these powerful tools.

5 – Understand how to initiate and manage change

Initiating and managing change is an essential skill for organisations looking to stay competitive and adapt to a constantly evolving business environment. In this topic, learn about the various approaches to initiating and managing change and how they can be applied in different organisational contexts. From stakeholder analysis and communication strategies to resistance management and leadership, discover how to plan and implement change to drive success and growth effectively.

6 – Benefits of managing change to improve performance

Managing change effectively can bring numerous benefits to an organisation. In this topic, learn about how managing change can help your organisation improve performance, adapt to new challenges and opportunities, and drive success and growth. From increased efficiency and productivity to enhanced customer satisfaction and employee engagement, discover how managing change can drive organisational performance.