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Principles of Communication and Relationship Management

Principles of Communication and Relationship Management

In this module, we will explore the key principles of effective communication, including the importance of active listening, clarity, and empathy. We will also delve into the importance of building and maintaining positive relationships, including techniques for conflict resolution and creating a collaborative and inclusive environment. By the end of this module, you should have a strong foundation in effective communication and relationship management and be able to apply these skills in various settings.